.biotickets-portal{max-width:1200px;margin:0 auto;padding:20px}.biotickets-portal-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:30px;padding-bottom:20px;border-bottom:2px solid #007bff}.biotickets-portal-header h2{margin:0;color:#333}.biotickets-btn{display:inline-block;padding:10px 20px;border-radius:4px;text-decoration:none;font-weight:600;transition:all 0.3s;border:none;cursor:pointer}.biotickets-btn-primary{background:#007bff;color:#fff}.biotickets-btn-primary:hover{background:#0056b3;color:#fff}.biotickets-btn-secondary{background:#6c757d;color:#fff}.biotickets-btn-secondary:hover{background:#545b62;color:#fff}.biotickets-tickets-stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:20px;margin:30px 0}.stat-box{background:linear-gradient(135deg,#007bff 0%,#0056b3 100%);color:#fff;padding:30px 20px;border-radius:8px;text-align:center;box-shadow:0 4px 6px rgb(0 0 0 / .1)}.stat-box .stat-number{font-size:48px;font-weight:700;margin-bottom:10px}.stat-box .stat-label{font-size:16px;opacity:.9}.biotickets-no-tickets{text-align:center;padding:60px 20px;background:#f8f9fa;border-radius:8px;margin:30px 0}.biotickets-no-tickets p{font-size:18px;color:#666;margin-bottom:20px}.biotickets-tickets-table-wrapper{overflow-x:auto;margin:30px 0}.biotickets-tickets-table{width:100%;border-collapse:collapse;background:#fff;box-shadow:0 2px 4px rgb(0 0 0 / .1)}.biotickets-tickets-table thead{background:#007bff;color:#fff}.biotickets-tickets-table th,.biotickets-tickets-table td{padding:15px;text-align:left;border-bottom:1px solid #ddd}.biotickets-tickets-table tbody tr{transition:background-color 0.2s}.biotickets-tickets-table tbody tr:hover{background-color:#f8f9fa}.biotickets-status,.biotickets-priority{display:inline-block;padding:4px 12px;border-radius:12px;font-size:12px;font-weight:600;text-transform:uppercase}.biotickets-status-abierto{background:#007bff;color:#fff}.biotickets-status-en-progreso{background:#ffc107;color:#000}.biotickets-status-pendiente{background:#17a2b8;color:#fff}.biotickets-status-resuelto{background:#28a745;color:#fff}.biotickets-status-cerrado{background:#6c757d;color:#fff}.biotickets-priority-baja{background:#28a745;color:#fff}.biotickets-priority-media{background:#ffc107;color:#000}.biotickets-priority-alta{background:#ff6b6b;color:#fff}.biotickets-priority-urgente{background:#dc3545;color:#fff}.biotickets-form{background:#fff;padding:30px;border-radius:8px;box-shadow:0 2px 4px rgb(0 0 0 / .1);max-width:800px;margin:30px auto}.biotickets-form-row{margin-bottom:25px}.biotickets-form-row label{display:block;font-weight:600;margin-bottom:8px;color:#333}.biotickets-form-row input[type="text"],.biotickets-form-row input[type="email"],.biotickets-form-row select,.biotickets-form-row textarea{width:100%;padding:12px;border:1px solid #ddd;border-radius:4px;font-size:14px;font-family:inherit}.biotickets-form-row input[type="file"]{width:100%;padding:10px 0}.biotickets-form-row small{display:block;margin-top:5px;color:#666;font-size:13px}.biotickets-form-actions{display:flex;gap:10px;margin-top:30px}#biotickets-form-message{padding:15px;border-radius:4px;margin-top:20px}#biotickets-form-message.success{background:#d4edda;color:#155724;border:1px solid #c3e6cb}#biotickets-form-message.error{background:#f8d7da;color:#721c24;border:1px solid #f5c6cb}.biotickets-ticket-view{background:#fff;padding:30px;border-radius:8px;box-shadow:0 2px 4px rgb(0 0 0 / .1);margin:30px 0}.biotickets-ticket-info{background:#f8f9fa;padding:20px;border-radius:8px;margin-bottom:30px}.info-row{display:flex;padding:10px 0;border-bottom:1px solid #dee2e6}.info-row:last-child{border-bottom:none}.info-row .label{font-weight:600;width:200px;color:#333}.biotickets-ticket-description{margin:30px 0}.biotickets-ticket-description h3{color:#333;border-bottom:2px solid #007bff;padding-bottom:10px}.description-content{padding:20px;background:#f8f9fa;border-radius:8px;margin-top:20px;line-height:1.6}.biotickets-ticket-attachments{margin:30px 0}.biotickets-ticket-attachments h3{color:#333;border-bottom:2px solid #007bff;padding-bottom:10px}.biotickets-ticket-attachments ul{list-style:none;padding:0;margin-top:20px}.biotickets-ticket-attachments li{padding:10px;background:#f8f9fa;border-radius:4px;margin-bottom:10px}.biotickets-ticket-attachments a{color:#007bff;text-decoration:none}.biotickets-ticket-attachments a:hover{text-decoration:underline}.biotickets-ticket-comments{margin:30px 0}.biotickets-ticket-comments h3{color:#333;border-bottom:2px solid #007bff;padding-bottom:10px}.no-comments{padding:30px;text-align:center;color:#666;background:#f8f9fa;border-radius:8px;margin:20px 0}.comments-list{margin:20px 0}.comment{background:#fff;border:1px solid #dee2e6;border-radius:8px;padding:20px;margin-bottom:20px}.comment-client{border-left:4px solid #007bff}.comment-staff{border-left:4px solid #28a745;background:#f8fff8}.comment-header{display:flex;align-items:center;gap:10px;margin-bottom:15px;padding-bottom:10px;border-bottom:1px solid #dee2e6}.comment-header strong{font-size:15px;color:#333}.comment-header .badge{background:#28a745;color:#fff;padding:3px 10px;border-radius:12px;font-size:11px;font-weight:600}.comment-date{margin-left:auto;font-size:13px;color:#666}.comment-content{line-height:1.6;color:#333}.biotickets-comment-form{margin-top:30px;padding:20px;background:#f8f9fa;border-radius:8px}.biotickets-comment-form textarea{width:100%;padding:12px;border:1px solid #ddd;border-radius:4px;font-family:inherit;resize:vertical}.biotickets-comment-form .form-actions{margin-top:15px}#comment-message{padding:15px;border-radius:4px;margin-top:15px}#comment-message.success{background:#d4edda;color:#155724;border:1px solid #c3e6cb}#comment-message.error{background:#f8d7da;color:#721c24;border:1px solid #f5c6cb}.biotickets-kb-wrapper{max-width:1000px;margin:0 auto;padding:20px}.biotickets-kb-search{text-align:center;margin-bottom:40px}.biotickets-kb-search h2{margin-bottom:20px}.biotickets-kb-search-form{display:flex;gap:10px;max-width:600px;margin:0 auto}.biotickets-kb-search-form input{flex:1;padding:12px;border:1px solid #ddd;border-radius:4px}.biotickets-kb-search-form button{padding:12px 30px;background:#007bff;color:#fff;border:none;border-radius:4px;cursor:pointer}.biotickets-kb-article-item{background:#fff;padding:20px;border-radius:8px;box-shadow:0 2px 4px rgb(0 0 0 / .1);margin-bottom:20px}.biotickets-kb-article-item h3{margin-top:0}.biotickets-kb-article-item h3 a{color:#333;text-decoration:none}.biotickets-kb-article-item h3 a:hover{color:#007bff}.biotickets-kb-article-meta{display:flex;gap:15px;font-size:13px;color:#666;margin:10px 0}.sla-ok{color:#28a745;font-weight:600}.sla-warning{color:#ffc107;font-weight:600}.sla-critical{color:#ff6b6b;font-weight:600}.sla-breached{color:#dc3545;font-weight:600}.biotickets-notice{padding:15px 20px;border-radius:4px;background:#f8d7da;color:#721c24;border:1px solid #f5c6cb}@media (max-width:768px){.biotickets-portal-header{flex-direction:column;gap:15px;align-items:flex-start}.biotickets-tickets-table{font-size:14px}.biotickets-tickets-table th,.biotickets-tickets-table td{padding:10px}.biotickets-form{padding:20px}.info-row{flex-direction:column}.info-row .label{width:100%;margin-bottom:5px}}